Selected University-wide and City-provided services

In the first instance, help is available within the College. However, you may prefer to contact any one of the following parties concerning private matters (please note that most phone lines are not open 24 hours):

Student Advice

  • The University of Cambridge Welfare and Wellbeing Website ( holds a wide range of information on student welfare, including information on GP’s, dental practices and health and safety.
  • The Student Advice Service is an organization that offers free, impartial and confidential advice to all University of Cambridge students. They offer advice on matters including finance, accommodation, disabilities, personal safety, sexual health, drugs and much more.


  • The University Counselling Service provides services with professionally trained counsellors and associates to both staff and students of the University. Most problems, including anxiety, stress, depression, relationship difficulties and sexual problems can be discussed with counselors.

Listening Support

  • Linkline (7pm-7am in full term) is a student-run listening support and information service for Cambridge and Anglia Ruskin Universities. You can talk to the volunteers at Linkline about anything. They will not judge you or give you any advice, but will give you plenty of space and time to talk through your problems. Linkline is fully anonymous and confidential.
  • Samaritans are a charity who listen to you and talk you through your concerns and troubles. They will not give you advice or make any decisions for you, but will allow you to gather your thoughts and express your feelings freely.


  • Cambridge University Students’ Union (CUSU) has an LGBT+ welfare officer who is available to talk to you about any questions or queries you may have. You don’t need to identify as LGBT+ to contact them.
  • CUSU also run an LGBT+ Campaign aimed at supporting LGBT+ students and improving life people of all sexualities and gender identities at the University. Their committee plans events and social gatherings. They also operate a number of email lists and social media groups to help people get involved and discuss LGBT+ matters.
  • SexYOUality is a non-university-affiliated organisation that offers weekly drop in sessions and 1-2-1 support in Cambridgeshire for under 25s. The 1-2-1 sessions are set in a location that suits you, so you can feel comfortable enough to talk through what’s on your mind. SexYOUality will also help get access to other services if needed.